Front Office Services


Are you trying to re-train your front office staff? Do you want to update the policies and procedures in your front office? All-American Reimbursement Solutions can help! We have experience in working with all aspects of the medical practice, and know how important the front office is to patient care and revenue. Our front office services are offered to train and/or implement a front office team. We will meet with you and your current front office staff (if applicable) to find out what your struggles are, and where you believe improvement can be made. We will shadow your current front office to observe their current workflow. Once we have done this, we will write a full analysis for you to include our suggestions and training plan. Our training plan will include not only working with the staff side-by-side, but also providing a personalized training manual which can be referenced and reviewed by the staff as needed. This manual will be tailored to your practice specifically, and will include training on how the front office should use the current EMR system in place to better assist the practice and back office staff. Our training plan will also include basic training on the revenue cycle after the patient is seen as we feel having this knowledge and understanding creates a stronger team environment and opens the door for communication between departments. Contact us today to see what we can do for you!

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